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Terms and Conditions

PLEASE READ THE FOLLOWING “Terms and Conditions of use of Our WebSite Agreement” CAREFULLY

 

The following agreement captures the “Terms and conditions of use of our WebSite Agreement” (“Agreement“), applicable to Your use of www.covaib2c.com (“WebSite“) owned by Deepa P – sole Proprietor,Sahana Retail, located at, WeWork, Vaishnavi Signature, No.78/9, Outer Ring Road, Bellandur Village, Varthur Hobli, Bangalore – 560103, India, which promotes business between suppliers and buyers globally. It is an agreement between You as the user of the WebSite / www.covaib2c.com  Services and www.covaib2c.com . (https://www.covaib2c.com   https://covaib2c.com ). The expressions “You” “Your” or “User(s)” refers to any person who accesses or uses the WebSite for any purpose.

By subscribing to or interacting with other User(s) on or entering into offline negotiations in respect of sale or supply of goods or services on or using the WebSite or www.covaib2c.com  Services in any manner for any purpose, You undertake and agree that You have fully read, understood and accepted the Agreement.

If You do not agree to or do not wish to be bound by the Agreement, You may not access or otherwise use the WebSite in any manner.

  1. WebSite – MERELY A VENUE / PLATFORM
    The WebSite acts as a match-making platform for User(s) to negotiate and interact with other User(s) for entering into offline negotiations in respect thereof for sale or supply of goods or services. www.covaib2c.com are not parties to any offline negotiations that take place between the User(s) of the WebSite and are further not parties to any agreement including an agreement for offline sale or supply of goods or services or otherwise, concluded between the User(s) of the WebSite.

    www.covaib2c.com does not control and is not liable in respect of or responsible for the quality, safety, genuineness, lawfulness or availability of the products or services offered for sale on the WebSite or the ability of the User(s) selling or supplying the goods or services to complete a sale or the ability of User(s) purchasing goods or services to complete a purchase. This agreement shall not be deemed to create any partnership, joint venture, or any other joint business relationship between www.covaib2c.com and any other party.

  2. USER(S) ELIGIBILITY
    User(s) represent and warrant that they have the right to avail or use the services provided by www.covaib2c.com , including but limited to the WebSite or any other services provided by www.covaib2c.com in relation to the use of the WebSite (“www.covaib2c.com’s Services“). www.covaib2c.com’s Services can only be availed by those individuals or business entities, including sole proprietorship firms, companies and partnerships, which are authorised under applicable law to form legally binding agreements. As such, natural persons below 18 years of age and business entities or organisations that are not authorised by law to operate in India or other countries are not authorised to avail or use www.covaib2c.com’s Services.

    User(s) agree to abide by the Agreement and any other rules and regulations imposed by the applicable law from time to time.  www.covaib2c.com or the website shall have no liability to the User(s) or anyone else for any content, information or any other material transmitted over www.covaib2c.com’s Services, including any fraudulent, untrue, misleading, inaccurate, defamatory, offensive or illicit material and that the risk of damage from such material rests entirely with each User(s).The user shall do its own due diligence before entering into any transaction with other users on the website. www.covaib2c.com  at it’s sole discretion reserves the right to refuse www.covaib2c.com’s Services to anyone at any time. www.covaib2c.com’s Services are not available and may not be availed or used by User(s) whose Accounts have been temporarily or indefinitely suspended by www.covaib2c.com

    3. USER(S) AGREEMENT
    This Agreement applies to any person who accesses or uses the WebSite or uses www.covaib2c.com Services for any purpose.  It also applies to any legal entity which may be represented by any person who accesses or uses the WebSite, under actual or apparent authority. User(s) may use this WebSite and/or www.covaib2c.com Services solely for their commercial/business purposes.

    This Agreement applies to all services offered on the WebSite and by www.covaib2c.com, collectively with any additional terms and conditions that may be applicable in respect of any specific service used or accessed by User(s) on the WebSite. In the event of any conflict or inconsistency between any provision of this Agreement and any additional terms and conditions applicable in respect of any service offered on the WebSite, such additional terms and conditions applicable in respect of that service shall prevail over this Agreement.

    4. AMENDMENT TO USER(S) AGREEMENT
    www.covaib2c.com reserves the right to change, modify, amend, or update the Agreement from time to time and such amended provisions of the Agreement shall be effective immediately upon being posted on the WebSite. If You do not agree to such provisions, You must stop using the service with immediate effect. Your continuous use of the service will be deemed to signify Your acceptance of the amended provisions of the Agreement.

    5. INTELLECTUAL PROPERTY RIGHTS
    www.covaib2c.com is the sole owner and the lawful licensee of all the rights to the WebSite and its content (“WebSite content“). WebSite Content means the design, layout, text, images, graphics, sound, video etc. of or made available on the WebSite. The WebSite Content embodies trade secrets and other intellectual property rights protected under worldwide copyright and other applicable laws pertaining to intellectual property. All title, ownership and intellectual property rights in the WebSite and the WebSite Content shall remain in www.covaib2c.com, its affiliates or licensor’s of the WebSite content, as the case may be.

    All rights, not otherwise claimed under this Agreement by www.covaib2c.com, are hereby reserved. Any information or advertisements contained on, distributed through, or linked, downloaded or accessed from any of the services contained on the WebSite or any offer displayed on or in connection with any service offered on the WebSite (“WebSite Information“) is intended, solely to provide general information for the personal use of the User(s), who fully accept any and all responsibility and liabilities arising from and out of the use of such Information. www.covaib2c.com does not represent, warrant or endorse in any manner the accuracy or reliability of Website Information, or the quality of any products and/or services obtained by the User(s) as a result of any Website Information.

    For any content and or link uploaded to the Website by the User from Youtube, the User agrees to abide and accepts, the terms of service of Youtube, available at https://www.youtube.com/t/terms.

    The Information is provided “as is” with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of the Information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. Nothing contained in the Agreement shall to any extent substitute for the independent investigations and the sound technical and business judgment of the User(s). In no event shall www.covaib2c.com be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind whatsoever with respect to www.covaib2c.com’s Services. User(s) hereby acknowledge that any reliance upon the Information shall be at their sole risk and further understand and acknowledge that the Information has been compiled from publicly aired and published sources. www.covaib2c.com respects the rights of such entities and cannot be deemed to be infringing on the respective copyrights or businesses of such entities. www.covaib2c.com reserves the right, in its sole discretion and without any obligation, to make improvements to, or correct any error or omissions in any portion of the Information.

  • Trademark
    “covaib2c.com ” and related icons and logos are registered trademarks or trademarks or service marks of www.covaib2c.com in various jurisdictions and are protected under applicable copyright, trademark and other proprietary and intellectual property rights laws. The unauthorized adoption copying, modification, use or publication of these marks is strictly prohibited.
  • Copyright
    All WebSite Content including Website Information is copyrighted to covaib2c.com excluding any third-party content and any links to any third-party websites being made available or contained on the WebSite. User(s) may not use any trademark, service mark or logo of any independent third parties without prior written approval from such parties.

    User(s) acknowledge and agree that www.covaib2c.com is not an arbiter or judge of disputes concerning intellectual property rights and as such cannot verify that User(s) selling or supplying merchandise or providing services on the WebSite have the right to sell the merchandise or provide the services offered by such User(s). www.covaib2c.com encourages User(s) to assist www.covaib2c.com in identifying listings on the WebSite which in the User(s) knowledge or belief infringe their rights. User(s) further acknowledge and agree by taking down a listing, www.covaib2c.com does not and cannot be deemed to be endorsing a claim of infringement and further that in those instances in which www.covaib2c.com declines to take down a listing, www.covaib2c.com does not and cannot be deemed to be endorsing that the listing is not infringing of third party rights or endorsing any sale or supply of merchandise or services pursuant to or on account of such listing.

    www.covaib2c.com respects the intellectual property rights of others, and we expect our User(s) to do the same. User(s) agree to not copy, download or reproduce the WebSite Content, Information or any other material, text, images, video clips, directories, files, databases or listings available on or through the WebSite (“www.covaib2c.com Content“) for the purpose of re-selling or re-distributing, mass mailing (via email, wireless text messages, physical mail or otherwise) operating a business competing with www.covaib2c.com, or otherwise commercially exploiting the www.covaib2c.com Content unless otherwise agreed between the parties. Systematic retrieval of www.covaib2c.com Content to create or compile, directly or indirectly, a collection, compilation, database or directory (whether through robots, spiders, automatic devices or manual processes) without written permission from www.covaib2c.com is prohibited.

    In addition, use of the www.covaib2c.com Content for any purpose not expressly permitted in this Agreement is prohibited and entitles www.covaib2c.com to initiate appropriate legal action. User(s) agree that as a condition of their access to and use of www.covaib2c.com ‘s Services, they will not use www.covaib2c.com’s Services to infringe the intellectual property rights of any third parties in any way. www.covaib2c.com reserves the right to terminate the right of any User(s) to access or use www.covaib2c.com’s Services for any infringement of the rights of third parties in conjunction with use of the www.covaib2c.com’s Service, or in the event www.covaib2c.com is of the believes that User(s) conduct is prejudicial to the interests of www.covaib2c.com, its affiliates, or other User(s), or for any other reason, at www.covaib2c.com’s sole discretion, with or without cause.

  • URL’s/Sub-Domain
    URL’s/ Sub-domain names assigned by covaib2c.com to User(s) (including both paid and free User(s)) are the exclusive property of www.covaib2c.com and it cannot be assumed to be permanent in any case. www.covaib2c.com reserves the right, without prior notice, at any point of time, to suspend or terminate or restrict access to or edit any URL’s/Sub-domain names. IN ALL SUCH CASES, www.covaib2c.com WILL NOT BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION OR OTHERWISE.
    www.covaib2c.com may allow User(s) access to content, products or services offered by third parties through hyperlinks (in the form of word link, banners, channels or otherwise) to the websites offered by such third parties (“Third Party Websites“). www.covaib2c.com advises its User(s) to read the terms and conditions of use and/or privacy policies applicable in respect of such Third Party Websites prior to using or accessing such Third Party Websites. Users acknowledge and agree that www.covaib2c.com has no control over any content offered on Third Party Websites, does not monitor such Third Party Websites, and shall in no manner be deemed to be liable or responsible to any person for such Third Party Sites, or any content, products or services made available thereof.
  1. LINKS TO THIRD PARTY SITES
    Links to third party sites are provided on WebSite as a convenience to User(s). User(s) acknowledge and agree that www.covaib2c.com does not have any control over the content of such websites and/ or any information, resources or materials provided therein.

    www.covaib2c.com may allow User(s) access to content, products or services offered by third parties through hyperlinks (in the form of word link, banners, channels or otherwise) to the websites offered by such third parties (“Third Party Websites“). www.covaib2c.com advises its User(s) to read the terms and conditions of use and/or privacy policies applicable in respect of such Third Party Websites prior to using or accessing such Third Party Websites. Users acknowledge and agree that www.covaib2c.com has no control over any content offered on Third Party Websites, does not monitor such Third Party Websites, and shall in no manner be deemed to be liable or responsible to any person for such Third Party Sites, or any content, products or services made available thereof.

    7. TERMINATION
    Most content and some of the features on the WebSite are made available to User(s) free of charge. However, www.covaib2c.com reserves the right to terminate access to certain areas or features of the WebSite (to paying or registered User(s)) at any time without assigning any reason and with or without notice to such User(s). www.covaib2c.com also reserves the universal right to deny access to particular User(s) to any or all of its services or content without any prior notice or explanation in order to protect the interests of www.covaib2c.com and/ or other User(s) of the WebSite. www.covaib2c.com further reserves the right to limit, deny or create different access to the WebSite and its features with respect to different User(s), or to change any or all of the features of the WebSite or introduce new features without any prior notice to User(s).
    www.covaib2c.com reserves the right to terminate the membership/subscription of any User(s) temporarily or permanently for any of the following reasons:
    (a) If any false information in connection with their account registered with www.covaib2c.com is provided by such User(s), or if such User(s) are engaged in fraudulent or illegal activities/transactions.
    (b) If such User(s) breaches any provisions of the Agreement.
    (c) If such User(s) utilizes the WebSite to send spam messages or repeatedly publish the same product information.
    (d) If such User(s) posts any material that is not related to trade or business cooperation.
    (e) If such User(s) impersonates or unlawfully uses another person’s or business entity’s name to post information or conduct business in any manner. 
    (f) If such User(s) is involved in unauthorized access, use, modification, or control of the WebSite database, network or related services.
    (g) If such User(s) obtains by any means another registered User(s) Username and/or Password.
    (h) Or any other User(s) activity that may not be in accordance with the ethics and honest business practices.
    If www.covaib2c.com terminates the membership of any registered User(s) including those User(s) who have subscribed for the paid services of www.covaib2c.com, such person will not have the right to re-enrol or join the WebSite under a new account or name unless invited to do so in writing by www.covaib2c.com In any case of termination, no subscription/membership fee/charges paid by the User(s) will be refunded. User(s) acknowledge that inability to use the WebSite wholly or partially for whatever reason may have adverse effect on their business. User(s) hereby agree that in no event shall www.covaib2c.com be liable to any User(s) or any third parties for any inability to use the WebSite (whether due to disruption, limited access, changes to or termination of any features on the WebSite or otherwise), any delays, errors or omissions with respect to any communication or transmission, or any damage (direct, indirect, consequential or otherwise) arising from the use of or inability to use the WebSite or any of its features.

  2. REGISTERED USER(S)
    To become a registered User(s) of the WebSite a proper procedure has been made available on the WebSite which is for the convenience of User(s) so that they can easily use the website.

    User(s) can become registered User(s) by filling an on-line registration form on the WebSite by providing the required information (including name, contact information, details of User(s) business, etc.). www.covaib2c.com will establish an account (“Account”) for the User(s) upon successful registration and will assign a user alias (“User ID”) and password (“Password”) for log-in access to the User(s)’s Account. www.covaib2c.com may at its sole discretion assign to User(s) upon registration a web-based email or messaging account (“Email Account”) with limited storage space to send or receive emails or messages. Users will be responsible for the content of all the messages communicated through the account.

    User(s) registering on the WebSite on behalf of business entities represent and warrant that: (a) they have the requisite authority to bind such business entity this Agreement; (b) the address provided by such User(s) at the time of registration is the principal place of business of such business entity; and (c) all other information provided to www.covaib2c.com during the registration process is true, accurate, current and complete. For purposes of this provision, a branch or representative office of a User(s) will not be considered a separate entity and the principal place of business of the User(s) will be deemed to be that of its head office.

    User(s) agree that by registering on the WebSite, they consent to the inclusion of their personal data in www.covaib2c.com’s on-line database and authorize www.covaib2c.com to share such information with other User(s). www.covaib2c.com may refuse registration and deny the membership and associated User ID and Password to any User(s) for whatever reason. www.covaib2c.com may suspend or terminate a registered membership at any time without any prior notification in interest of www.covaib2c.com or general interest of its User(s) without assigning any reason thereof and there shall arise no further liability on www.covaib2c.com of whatsoever nature due to the suspension or termination of the User account. User(s) registered on the WebSite are in no manner a part of or affiliated to www.covaib2c.com

    User(s) further agree and consent to be contacted by www.covaib2c.com through phone calls, SMS notifications or any other means of communication, in respect to the services provided by www.covaib2c.com even if contact number(s) provided to www.covaib2c.com upon registration are on Do Not Call Registry.

    9. DATA PROTECTION
    Personal information supplied by User(s) during the use of the WebSite is governed by www.covaib2c.com’s privacy policy (“Privacy Policy“). Please click here to know about the Privacy Policy..

    10. POSTING YOUR CONTENT ON WEBSITE
    Some content displayed on the WebSite is provided or posted by third parties. User(s) can post their content on some of the sections/services of the WebSite using the self-help submit and edit tools made at the respective sections of the WebSite. User(s) may need to register and/or pay for using or availing some of these services.

    User(s) understand and agree that www.covaib2c.com in such case is not the author of the content and that neither www.covaib2c.com nor any of its affiliates, directors, officers or employees have entered into any arrangement including any agreement of sale or agency with such third parties by virtue of the display of such content on the WebSite. User(s) further understand and agree www.covaib2c.com is not responsible for the accuracy, propriety, lawfulness or truthfulness of any third party content made available on the WebSite and shall not be liable to any User(s) in connection with any damage suffered by the User(s) on account of the User(s)’s reliance on such content. www.covaib2c.com shall not be liable for a User(s) activities on the WebSite, and shall not be liable to any person in connection with any damage suffered by any person as a result of any User’s conduct.

    User(s) solely represent, warrant and agree to:

    (a) provide www.covaib2c.com with true, accurate, current and complete information to be displayed on the WebSite;
    (b) maintain and promptly amend all information provided on the WebSite to keep it true, accurate, current and complete.
    User(s) hereby grant www.covaib2c.com an irrevocable, perpetual, worldwide and royalty-free, sub-licensable (through multiple tiers) license to display and use all information provided by them in accordance with the purposes set forth in the Agreement and to exercise the copyright, publicity and database rights User(s) have in such material or information, in any form of media, third party copyrights, trademarks, trade secret rights, patents and other personal or proprietary rights affecting or relating to material or information displayed on the WebSite, including but not limited to rights of personality and rights of privacy, or affecting or relating to products that are offered or displayed on the WebSite (hereafter referred to as “Third Party Rights”).

    User(s) hereby represent, warrants and agree that User(s) shall be solely responsible for ensuring that any material or information posted by User(s) on the WebSite or provided to the WebSite or authorized by the User(s) for display on the WebSite, does not, and that the products represented thereby do not, violate any Third Party Rights, or is posted with the permission of the owner(s) of such Third Party Rights. User(s) hereby represent, warrant and agree that they have the right to manufacture, offer, sell, import and distribute the products offered and displayed on the WebSite, and that such manufacture, offer, sale, importation and/or distribution of those products violates no Third Party Rights.

    User(s) agree that they will not use www.covaib2c.com Content and/or www.covaib2c.com’s Services to send junk mail, chain letters or spamming. Further, registered User(s) of the WebSite agree that they will not use the Email Account to publish, distribute, transmit or circulate any unsolicited advertising or promotional information. User(s) further hereby represent, warrant and agree that any content, material or information submitted to www.covaib2c.com for display on the WebSite or transmitted or sought to be transmitted through www.covaib2c.com’s Services does not and shall at no point:

  • Contain fraudulent information or make fraudulent offers of items or involve the sale or attempted sale of counterfeit or stolen items or items whose sales and/or marketing is prohibited by applicable law, or otherwise promote other illegal activities;
  • Belong to another person and to which User(s) do not have any right to;
  • Be part of a scheme to defraud other User(s) of the WebSite or for any other unlawful purpose;
  • Be intended to deceive or mislead the addressee about the origin of such messages or to communicate any information which is grossly offensive or menacing in nature;
  • Relate to sale of products or services that infringe or otherwise abet or encourage the infringement or violation of any third party’s copyright, patent, trademarks, trade secret or other proprietary right or rights of publicity or privacy, or any other Third Party Rights;
  • Violate any applicable law, statute, ordinance or regulation (including without limitation those governing export control, consumer protection, unfair competition, anti-discrimination or false advertising);
  • Be defamatory, abusive libellous, unlawfully threatening, unlawfully harassing, grossly harmful, indecent, seditious, blasphemous, paedophilic, hateful, racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, leading to breach of confidence, or otherwise unlawful or objectionable in any manner whatever;
  • Be vulgar, obscene or contain or infer any pornography or sex-related merchandising or any other content or otherwise promotes sexually explicit materials or is otherwise harmful to minors;
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;
  • Contain any material that constitutes unauthorized advertising or harassment (including but not limited to spamming), invades anyone’s privacy or encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any law or regulation;
  • Solicit business from any User(s) in connection with a commercial activity that competes with covaib2c.com;
  • Threaten the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation.
  • Contain any computer viruses or other destructive devices and codes that have the effect of damaging, interfering with, intercepting or expropriating any software or hardware system, data or personal information or that are designed to interrupt, destroy or limit the functionality of any computer resource;
  • Link directly or indirectly to or include descriptions of goods or services that are prohibited under the prevailing law; or otherwise create any liability for covaib2c.com or its affiliates

www.covaib2c.com reserves the right in its sole discretion to remove any material/content/photos/offers displayed on the WebSite which in www.covaib2c.com’s reasonable belief is unlawful or could subject www.covaib2c.com to liability or in violation of the Agreement or is otherwise found inappropriate in www.covaib2c.com ‘s opinion. www.covaib2c.com reserves the right to cooperate fully with governmental authorities, private investigators and/or injured third parties in the investigation of any suspected criminal or civil wrongdoing.

In connection with any of the foregoing, www.covaib2c.com reserves the right to suspend or terminate the Account of any User(s) as deemed appropriate by www.covaib2c.com at its sole discretion. User(s) agree that www.covaib2c.com shall have no liability to any User(s), including liability in respect of consequential or any other damages, in the event www.covaib2c.com takes any of the actions mentioned in this provision.

User(s) understand and agree that the WebSite acts as a content integrator and is not responsible for the information provided by User(s) displayed on the WebSite. www.covaib2c.com does not have any role in developing the content displayed on the WebSite. www.covaib2c.com has the right to promote any content including text, images, videos, brochures etc. provided by User(s) on various platforms owned by the company.

11. INTERACTION BETWEEN USERS
www.covaib2c.com provides an on-line platform to facilitate interaction between buyers and suppliers of products and services. www.covaib2c.com does not represent the seller or the buyer in transactions and does not charge any commission for enabling any transaction. www.covaib2c.com does not control and is not liable to or responsible for the quality, safety, lawfulness or availability of the products or services offered for sale on the WebSite or the ability of the suppliers to complete a sale or the ability of buyers to complete a purchase. User(s) are cautioned that there may be risks of dealing with foreign nationals or people acting under false pretences on the WebSite. WebSite uses several tools and techniques to verify the accuracy and authenticity of the information provided by User(s). www.covaib2c.com however, cannot and does not confirm each User(s)’s purported identity on the WebSite. www.covaib2c.com encourages User(s) to evaluate the User(s) with whom they would like to deal with and use the common prudence while dealing with them.

User(s) agree to fully assume the risks of any transactions (“Transaction Risks“) conducted on the basis of any content, information or any other material provided on the WebSite and further assume the risks of any liability or harm of any kind arising due to or caused in connection with any subsequent activity relating to any products or services that are the subject of any such transaction.

  • Such risks include, but are not limited to, misrepresentation of products and services, fraudulent schemes, unsatisfactory quality, failure to meet specifications, defective or dangerous products, unlawful products, delay or default in delivery or payment, cost miscalculations, breach of warranty, breach of contract and transportation accidents.
  • Such risks also include the risks that the manufacture, importation, distribution, offer, display, purchase, sale and/or use of products or services offered or displayed on the WebSite may violate or may be asserted to violate Third Party Rights, and the risk that that User(s) may incur costs of defense or other costs in connection with third parties’ assertion of Third Party Rights, or in connection with any claims by any party that they are entitled to defence or indemnification in relation to assertions of rights, demands or claims by Third Party Rights claimants.
  • Such risks further include the risks that r the purchasers, end-users of products or others claiming to have suffered injuries or harms relating to product originally obtained by User(s) of the WebSite as a result of purchase and sale transactions in connection with using any content, information or any other material provided on the WebSite may suffer harms and/or assert claims arising from their use of such products.

User(s) agree that www.covaib2c.com shall not be liable or responsible for any damages, liabilities, costs, harms, inconveniences, business disruptions or expenditures of any kind that may occur/arise as a result of or in connection with any Transaction Risks. User(s) are solely responsible for all of the terms and conditions of the transactions conducted on, through or as a result of use of any content, information or any other material provided on the WebSite , including, without limitation, terms regarding payment, returns, warranties, shipping, insurance, fees, taxes, title, licenses, fines, permits, handling, transportation and storage. In the event of a dispute with any party to a transaction, User(s) agrees to release and indemnify www.covaib2c.com (and our agents, affiliates, directors, officers and employees) from all claims, demands, actions, proceedings, costs, expenses and damages (including without limitation any actual, special, incidental or consequential damages) arising out of or in connection with such transaction 

www.covaib2c.com reserves the right to add/modify/discontinue any of the features offered on www.covaib2c.com’s Services.

www.covaib2c .com is merely an online platform where buyers display the product pictures, specification, description, brand name, indicative price etc of the product that they are willing to update through our website. When the website visitor (also called the “Buyer” / “User” when the visitor places a tentative order through our website) places a tentative order through our website, a mail will be sent to buyer and seller regarding the tentative order. www.covaib2c.com’s responsibility ceases at this point. 

 

After this, it is solely the discretion between the buyer and seller to connect with each other through phone, email or in person, discuss and arrive at terms and conditions and close the deal or cancel the deal. 

 

“Buyer” Is anyone who places tentative order through our website without any commercial transaction.  

 

“Seller” is an individual / organization who we, Store ADMIN and / or Website owner allow to update products with indicative price through our website.  

 

“Seller” is one who displays his product by making a product entry by himself or by his associates who he authorizes (for which seller takes all responsibilities) and these products appear on our website with indicative price.

 

 

The indicative purchase order placed through the website is just to intimate the seller that the buyer is interested in buying the product for the indicative price displayed on the corresponding product page of the website. 

 

 

The terms of payment, mode of delivery, warranty conditions, shipping conditions have to be discussed by the buyer and seller, offline and will not be in any way in our control. 

 

Since the confirmed order is placed offline, and agreed upon pre-accepted conditions, accepted mutually by the seller and buyer of which we, store admin and website owner, Sahana Retail, have no knowledge of or aware of the terms that has been mutually agreed upon by the seller and buyer or have not intervened in the deal between the buyer and seller, we, store admin and websites cannot be involved in any dispute / Legal dispute between the buyer and seller. 
 
Even though we are doing our best to allow sellers who update genuine products only, we do not guarantee / vow by the quality,  genuinely of the products that sellers are updating through our website. 

 

When a buyer adds a product to cart and places a tentative order, Seller get a mail to his registered email id, with tentative order details like who has placed the order, name and full address, phone number, product name, quantity and so on.  

 

From this point onwards, the seller and the buyer continue the business offline, and we, Store admin, Sahana Retail and owners of website will have no update / knowledge / Awareness on the proceedings of the dealing between the buyer and seller. It is up to the buyer and seller to agree upon or disagree upon the deal. In no way can the store admin or the website owners, or any employee working in the website owner’s organization, Sahana Retail is legally bound to the offline transactions between the buyer and seller. 

  1. LIMITATION OF LIABILITY / DISCLAIMER
    The features and services on the WebSite are provided on an ” as is ” and ” as available ” basis, and www.covaib2c.com hereby expressly disclaims any and all warranties, express or implied, including but not limited to any warranties of condition, quality, durability, performance, accuracy, reliability, merchantability or fitness for a particular purpose. All such warranties, representations, conditions, undertakings and terms are hereby excluded. www.covaib2c.com makes no representations or warranties about the validity, accuracy, correctness, reliability, quality, stability or completeness of any information provided on or through the WebSite. does not represent or warrant that the manufacture, importation, distribution, offer, display, purchase, sale and/or use of products or services offered or displayed on the WebSite does not violate any Third Party Rights; and www.covaib2c.com makes no representations or warranties of any kind concerning any product or service offered or displayed on the WebSite. Any material downloaded or otherwise obtained through the WebSite is at the User(s) sole discretion and risk and the User(s) is solely responsible for any damage to its computer system or loss of data that may result from the download of any such material. No advice or information, whether oral or written, obtained by the User(s) from WebSite or through or from the WebSite shall create or be deemed to create any warranty not expressly stated herein.

    Under no circumstances shall www.covaib2c.com be held liable for any delay or failure or disruption of the content or services delivered through the WebSite resulting directly or indirectly from acts of nature, forces or causes beyond its reasonable control, including without limitation, Internet failures, computer, telecommunications or any other equipment failures, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, flood, storms, explosions, Acts of God, natural calamities, war, governmental actions, orders of domestic or foreign courts or tribunals or non-performance of third parties. User(s) hereby agree to indemnify and save www.covaib2c.com, its affiliates, directors, officers and employees harmless, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise from their use of the WebSite (including but not limited to the display of User(s) information on the WebSite) or from User(s)’s breach of any of the terms and conditions of this Agreement. User(s) hereby further agree to indemnify and save www.covaib2c.com, its affiliates, directors, officers and employees harmless, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise from User(s)’s breach of any representations and warranties made by the User(s) to www.covaib2c.com.

    User(s) hereby further agree to indemnify and save www.covaib2c.com, its affiliates, directors, officers and employees harmless, from any and all losses, claims, liabilities (including legal costs on a full indemnity basis) which may arise, directly or indirectly, as a result of any claims asserted by Third Party Rights claimants or other third parties relating to products offered or displayed on the WebSite. User(s) hereby further agree that www.covaib2c.com is not responsible and shall have no liability for any material posted by other User(s) or any other person, including defamatory, offensive or illicit material and that the risk of damage from such material rests entirely with the User(s). www.covaib2c.com reserves the right, at its own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by any User(s), in which event such User(s) shall cooperate with www.covaib2c.com in asserting any available defences.

    www.covaib2c.com shall not be liable for any special, direct, indirect, punitive, incidental or consequential damages or any damages whatsoever (including but not limited to damages for loss of profits or savings, business interruption, loss of information), whether in contract, negligence, tort, strict liability or otherwise or any other damages resulting from any of the following:

  • The use or the inability to use the WebSite;
  • Any defect in goods, samples, data, information or services purchased or obtained from a User(s) or a third-party service provider through the WebSite;
  • Violation of Third Party Rights or claims or demands that User(s) manufacture, importation, distribution, offer, display, purchase, sale and/or use of products or services offered or displayed on the WebSite may violate or may be asserted to violate Third Party Rights; or claims by any party that they are entitled to defence or indemnification in relation to assertions of rights, demands or claims by Third Party Rights claimants;
  • Unauthorized access by third parties to data or private information of any User(s);
  • Statements or conduct of any User(s) of the WebSite; or
  • Any matters relating to Premium Services however arising, including negligence.

 

  1. NOTICES

    All notices or demands to or upon www.covaib2c.com shall be effective if in writing and shall be deemed to be duly made when sent to www.covaib2c.com to Rahul Nair , Manager – Operations, www.covaib2c.com , WeWork, Vaishnavi Signature, No.78/9, Outer Ring Road, Bellandur Village, Varthur Hobli, Bangalore – 560103, India
    All notices or demands to or upon a User(s) shall be effective if either delivered personally, sent by courier, certified mail, by facsimile or email to the last-known correspondence, fax or email address provided by the User(s) on the WebSite, or by posting such notice or demand on an area of the WebSite that is publicly accessible without a charge.

    Notice to a User(s) shall be deemed to be received by such User(s) if and when WebSite is able to demonstrate that communication, whether in physical or electronic form, has been sent to such User(s), or immediately upon WebSite’s posting such notice on an area of the WebSite that is publicly accessible without charge.

    14. GOVERNING LAW AND DISPUTE RESOLUTIONS
    This Agreement and the Privacy Policy shall be governed in all respects by the laws of Indian Territory. www.covaib2c.com considers itself and intends itself to be subject to the jurisdiction of the Courts of Bangalore, Karnataka, India only. The parties to this Agreement hereby submit to the exclusive jurisdiction of the courts of Bangalore, Karnataka, India.

    15. MISCELLANEOUS

  • Headings for any section of the Agreement are for reference purposes only and in no way define, limit, construe or describe the scope or extent of such section.
  • covaib2c.com’s failure to enforce any right or failure to act with respect to any breach by a User(s) under the Agreement and/or Privacy Policy will not be deemed to be a www.covaib2c.com’s waiver of that right or www.covaib2c.com ‘s waiver of the right to act with respect with subsequent or similar breaches.

 

  • covaib2c.com shall have the right to assign its obligations and duties in this Agreement and in any other agreement relating www.covaib2c.com’s Services to any person or entity
  • If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions of the Agreement shall be enforced.
  • All calls to covaib2c.com are completely confidential. However, Your call may be recorded to ensure quality of service. Further, for training purpose and to ensure excellent customer service, calls from www.covaib2c.com may be monitored and recorded.
  • Rahul Nair is the designated Grievance Officer in respect of www.covaib2c.com’s Services. Any complaints or concerns with regards to any content on www.covaib2c.com’s Services or any breach of this Agreement or Privacy Policy can be directed to the designated Grievance Officer in writing at www.covaib2c.com, WeWork, Vaishnavi Signature, No.78/9, Outer Ring Road, Bellandur Village, Varthur Hobli, Bangalore – 560103, India or through an email signed with the electronic signature sent to support@covaib2c.com
  • The Agreement and the Privacy Policy constitute the entire agreement between the User(s) and covaib2c.com with respect to access to and use of the WebSite, superseding any prior written or oral agreements in relation to the same subject matter herein